Shipping policy
DO YOU SHIP WORLDWIDE & HOW MUCH DOES SHIPPING COST?
Yes, we ship worldwide. We offer free worldwide shipping with tracking. No additional shipping fees at checkout — we want your experience to be simple and efficient, just the way we like it.
WHAT IS YOUR SHIPPING TIME?
Please refer to the following table for standard shipping times:
| Destination | Shipping Time |
|---|---|
| USA | 7 - 10 business days |
| Canada | 7 - 10 business days |
| Europe | 10 - 12 business days |
| Oceania | 10 - 14 business days |
| Latin America | 20 + business days |
PROCESSING TIME
It can take 1-3 business days to process after placing the order before shipping out. We do not ship on weekends.
WHERE CAN I FIND MY TRACKING NUMBER?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. You can check it in Track Your Order section. If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need any assistance with your order or tracking information, please contact us at support@rollizy.com.
UNEXPECTED DELAYS
In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we can't control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.